we are here to help

we can do this, together.

Located in Groveport, Ohio, we offer services in several areas of Central Ohio including Franklin, Fairfield, Delaware, Pickaway and Licking Counties. We have the highest form of certification available for agencies in Ohio and are Medicare and Medicaid certified.

here and helping since 1999

Medicare certified and established in 1999, we are dedicated to quality care and exceptional service.

You're more than another client. We are convinced that the best care if provided by those you love. Our commitment is to treat those for whom we care, the same way we would want our own loved ones to be treated - without exception. We treat patients of all ages, conditions, and backgrounds.

Finding help can be difficult. We will work with you to find solutions to insurance programs, waiver opportunities, and even reduced staffing.

PHCS is open to alternative solutions as well. We will train and hire a friend or family member who is willing to provide quality care - provided they complete the qualification process.
We are locally based, friendly and easy to reachright here in Groveport, Ohio. There's no large corporate office to deal with. PHCS is able to get to know you and your family as part of the local community!


PHCS is also committed to the field of Home Care and improving the lives of clients and Team Members. We are part of the Ohio Council for Home Care and Hospice and advocate through lawmaking and other opportunities for change to make a positive difference for all.

We partner with most health insurances and most area waiver and special needs programs.

  • Anthem
  • Aetna
  • BWC
  • CareSource
  • DODD Waivers:
  • Home and Community Based Care Waivers
    • Ohio Home Care Waiver
    • MyCare Ohio
    • PASSPORT
  • Medicaid (State and Managed Care Plans)
  • Medical Mutual
  • Medicare (Original and Advantage Plans)
  • Molina
  • Senior Options
  • ... more

Don't see your insurance plan listed? Give us a call! This list contains only the most frequently requested plans. We'll see what we can do.

*Note - Plans have many variations, final determination of coverage will be verified through plan eligibility and allowances.

Frequently Asked Questions

We understand this process can be confusing! Here are some common questions that we hear. For more details or questions, give us a call!

What is home health care? 
Home health care brings medical care and assistance to your home. Nurses, therapists, and home health aides provide services and support with daily tasks, all under your doctor's direction. The goal is to help you recover, manage conditions, and live independently in the comfort of your home.
What can a home health aide do to help me? 
Home health aides provide a range of unskilled services to support individuals in their daily lives at home. These services, also known as non-medical or personal care services, can include:

  • Personal Care Assistance 
    • Bathing, grooming, dressing
  • Assistance with eating and meal preparation 
  • Medication reminders
  • Health condition monitoring
  • Assistance with exercise and activities
  • Mobility assistance and fall prevention 
  • Light housekeeping 
  • ... more

Tasks assigned will vary by payer program allowances, as well as personal conditions, household needs, and clinician recommendations. They will be assessed and determined during your intake process and again during the Start of Care assessment with your nurse. 

How many hours of care per day or week will I recieve? 
The length and duration of services allowed depends on several factors: 


  • Your doctor's referral for services as ordered
    • Should be based on your condition and expressed need for assistance 
  • Assessment from Nursing staff
  • The service payer and their allowances 
    • Authorization for care from your insurance payer(s) 
  • Assessment from Program Case Manager
    • Waiver allowances 

Basically, you and your doctor can discuss how many hours per day / week would be preferred.  This is then sent over to the agency as our goal. Next, the agency will send an RN to complete her in-person assessment with you during which time she will gain a better understanding of your needs as demonstrated within your own home.  Then, finally, all of this documentation is sent to your insurance company for review.  They will then issue a prior authorization for the final amount of services they will pay for within a specific period of time. 

Additional hours may be permitted through a Home and Community Based Care Waiver program. Your program case manager (if you have one from waiver services and your insurance company) will also make a recommendation based on allowances they are permitted to provide. This will go into your Person Centered Service Plan which is shared among all your assigned service providers.  

What is a waiver program?
Home- and community-based services (HCBS) allow Ohioans covered by Medicaid, or who meet other eligibility criteria to obtain healthcare services and support in their own home or community instead of a nursing home, hospital, or other long-term care facility.  Certain conditions must be met in order to be eligible for services from Ohio’s HCBS waiver programs. All programs require individuals to:


  • Meet Medicaid citizenship requirements or be a United States citizen.
  • Have or will seek a Social Security number.
  • Be an Ohio resident.
  • Meet financial requirements.
  • Meet a specific level of care 
  • Need and use at least one waiver service monthly.
  • Agree to participate in the person-centered planning process.

For more information see: https://medicaid.ohio.gov/families-and-individuals/citizen-programs-and-initiatives/hcbs/waivers/